Get in Touch With Us

Got a question about one of our crypto casino reviews, spotted something that needs updating, or want to flag a concern about a listing? This page covers how to reach the Bitcoin Casinos team, what we can help with, and what we cannot.

The Best Way to Reach Bitcoin Casinos

Email is the most reliable route to our editorial team. Send your message to [email protected] and a real member of the team will read it — we do not rely on automated replies to stand in for an actual response. We aim to reply within two working days, though it can take a little longer during busier periods.

If you can, tell us upfront what your message is about — a review correction, a general question about crypto gambling, or something else. It helps us route your enquiry to the right person and get back to you faster.

What We Can Help You With

• Review accuracy — If a bonus offer, wagering requirement, licence detail, or supported coin listed for one of the sites we cover looks out of date, tell us. We rely on reader reports as one check among several to keep listings current.
• General questions about crypto casinos — Unsure how a welcome bonus works, what "no KYC" actually means for verification, or how a coin like USDT differs from a volatile asset like Bitcoin for bankroll purposes? We are happy to point you toward the right explanation on the site.
• Feedback on our rankings or methodology — We score sites on factors including coin support, licensing, payout speed, and bonus terms. If you think we have missed something relevant, we want to hear it.
• Editorial and partnership enquiries — If you represent a licensed operator or a relevant industry organisation, introduce yourself and explain what you have in mind. Note that any commercial relationship never determines how a site is ranked on this site.
• Concerns about gambling harm — If you or someone you know is struggling with gambling, please say so in your message. We will point you to appropriate resources, and you can also reach the National Problem Gambling Helpline directly at 1-800-GAMBLER, available around the clock.

What We Cannot Do

We are an independent review and comparison site, not a casino operator, a payment processor, or a customer support desk for any of the brands listed here. That means there are some things we are simply not positioned to help with:

• We cannot access, close, or verify your account at any crypto casino, process a withdrawal on your behalf, or resolve a dispute over a bonus, a bet, or a balance. Those matters go through the operator's own support channels, listed on their site.
• We cannot confirm whether a specific offshore site is legal to use from your particular state. Offshore crypto casinos operate in a legal grey area for US players — they are typically licensed in jurisdictions like Curaçao or Anjouan rather than by any US regulator, and availability can vary by state. Checking your own state's current laws is on you, and a licensed attorney is the right source for a definitive answer.
• We cannot give tax advice. Gambling winnings and crypto gains can both carry tax obligations in the US; a qualified tax professional is the right person to ask, not this contact form.
• We cannot guarantee outcomes at any casino, crypto or otherwise. Every review on this site treats gambling as entertainment with genuine risk of loss, including the added risk that comes with crypto's price volatility between the time you deposit and the time you cash out.

How We Handle Corrections

Reader-flagged corrections matter to us because bonus terms, licensing details, and supported coins genuinely change over time at the sites we cover, including higher-ranked names such as BetPanda, CoinPoker Casino, and Cryptorino. When you flag something, we check it against the operator's current published terms before making any update. We do not accept unverified claims from third parties as grounds to change a ranking, and we do not accept payment from any operator in exchange for a more favorable review — our other casino coverage follows the same standard.

Before You Write In, a Few Reminders

This site is intended for adults of legal gambling age — 18 or 21 depending on the site and your state's rules — and is not intended for anyone under that age. Offshore crypto casinos generally do not offer the same player protections, dispute resolution, or self-exclusion tools that state-regulated US operators provide, so if you are contacting us about a dispute with an operator, expect us to point you to their own terms and support team rather than intervene directly.

If gambling has stopped being something you can control, please reach out to the National Problem Gambling Helpline at 1-800-GAMBLER before your next deposit, not after.

Ready to Send a Message?

Whatever brings you to this page — a correction, a question, feedback on our rankings, or a partnership enquiry — write to us with as much detail as you can and we will get back to you. We read every message that comes in, and we appreciate readers who take the time to help us keep the site accurate.